Give your employees a single app for calling, messaging, meetings, and team collaboration—all with the same ease of use they get from their personal apps. Give them Avaya IP Office.
Move from being just connected to being truly productive with tools that let your people take an active role in creating value, delighting customers and engaging colleagues in interactions that deliver meaningful results. Avaya is Canada’s Business VoIP.
With Avaya IP Office, your small to mid-sized business has affordable, flexible and powerful choices for business communications. Select the features that are right for you today and add new capabilities as your business grows and faces new challenges. Regardless of the IP Office Edition you choose, you’ll be backed by Avaya Cloud Partners and its 100+ year technology heritage of delivering communications solutions that matter to small and mid-sized businesses.
Key Capabilities at a Glance
In the cloud, on premise or hybrid deployments, they are all supported with Avaya IP Office along with the ability to migrate from one to the other when the time is right for you.
Cost saving applications
Built-in audio and video conferencing, Bring Your Own Device (BYOD), and voice and instant messaging streamline support and reduce monthly costs.
Out-of-the-box applications integration
Embed communications in the applications you already have: Salesforce, Google, Microsoft Office 365 and Skype for Business.
Peace of Mind
Highly reliable and secure, Avaya IP Office reduces security threats, toll fraud, and down-time through a hardened architecture that has been proven in more than 635,000 businesses.
All-in-one Communications & Collaboration
Avaya Equinox business solutions provide a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.
Complete mobility solutions
Whether your employees are on the road, working remotely, or just at a different location, Avaya IP Office’s intuitive tools and apps keeps them engaged, productive and reachable.
Distinctive Customer Contact
IP Office offers integrated voice, web chat, email, FAX and reporting capabilities that allow even the smallest contact center to support sophisticated and satisfying customer interactions.
Scalability (5 to 3,000 Users)
Avaya IP Office grows with you as your business accelerates. Support up to 3,000 users at up to 150 networked sites.
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Turn-Key (Appliance) Editions
AVAYA IP Office: Basic Edition
Ideal for small and growing businesses, Basic Edition provides basic voice telephony and avaya partner messaging, including voice mail, message to email conversion, call forwarding, audio conferencing, automated attendant and growth to 100 users.
AVAYA IP Office: Essential Edition
Builds on the Basic Edition by adding IP telephony and mobility features, including one-number access and dial by name / extension. Scales to over 350 users.
AVAYA IP Office: Preferred Edition
All the features of Basic and Essential Editions with integrated unified communications, including IM and presence, web collaboration, mobile access, video, and call recording. Integration with business applications along with a multi-channel contact centre is also provided.
Software-Based Server Editions
AVAYA IP Office: Server Edition
Supporting up to 2,000 users and 32 locations in a single network, IP Office Server editions adds advanced features like Active Directory integration and centralized web-based administration.
AVAYA IP Office: Select
With support for the largest IP Office customers with up to 3,000 users and 150 networked locations, IP Office Select offers resiliency through a duplex server option and over 500 ports for audio and video conferencing.
Avaya IP Office User Licenses
Avaya IP Office provides flexible user solutions tailored to fit the needs of different kinds of employees, from those who only require basic capabilities, to Office Workers with collaboration needs to Power Users that are highly mobile.
IP Office Basic and Essential Edition customers receive standard telephony features. IP Office Server Edition and IP Office Select customers may choose unified communications licenses such as Office Worker or Power User on an employee by employee basis.